Financial Policy

Patient Billing

For your convenience we accept cash, check, Visa and MasterCard. We do reserve the right to deny use of credit cards charging more than a 3% processing fee, or to add an appropriate processing fee. We deliver the finest care at the most reasonable cost to our patients, therefore payment is due at the time service is rendered. We are not able to offer “in house” charge accounts, but do offer the Care Credit method of payment. Our office staff will be happy to discuss this plan with you. Crowns, bridge work and extensive dental treatments have special financial requirements which will be explained by a member of our staff prior to starting treatment. If you have questions regarding your account, please contact us at 731-642-3059. Many times, a simple telephone call will clear any misunderstandings. Fees for initial office  visits or for extractions may due in full prior to treatment.

Please remember you are fully responsible for all fees charged by this office regardless of your insurance coverage.

As a courtesy, our staff will file insurance documents for patients, however we do not accept responsibility for the determination of benefits given by the insurance provider. Filing of insurance documents does not relieve the patient from financial responsibility for our fees. Deductibles and co payments are due prior to the commencement of treatment. 

Most insurance companies will respond within four weeks. Please call our office if your statement does not reflect your insurance payment within that time frame. Any remaining balance after your insurance has paid is your responsibility and due upon receipt of our statement. Your prompt remittance is appreciated.

We do accept many major insurance policies as well as TennCare .